1. INTRODUCTION
Welcome to the mobile application developed by aCAN Group. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we process your personal data when you use our mobile application and informs you of your privacy rights.
2. DATA WE COLLECT
2.1 Data collected automatically
When you use our application, we automatically collect certain information:
- Usage Data: Information about how you use the application (pages viewed, features used, duration of use)
- Technical Data: Device type, operating system, application version, unique device identifier, IP address, time zone
- Performance Data: Crash reports, application performance, usage statistics
2.2 Data you provide to us
If you create an account or use certain features, you may provide us with:
- Account Information: Username, email address (optional)
- Preferences: Preferred languages, favorite content
- Communications: Information you send us via contact forms
2.3 Data we DO NOT collect
We do NOT collect:
- Health or medical data
- Banking or financial data
- Precise location data
- Your phone contacts
- Personal photos or files
3. HOW WE USE YOUR DATA
We use your data to:
- Provide and improve our services: Enable access to multimedia content (TV, radio, replay)
- Personalize the experience: Save your preferences and favorites
- Technical support: Resolve technical issues and respond to your requests
- Analytics and statistics: Understand how the application is used to improve it
- Communications: Send you important notifications about the application (if you have consented)
- Legal compliance: Comply with our legal obligations
4. LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases:
- Consent: For optional data and marketing communications
- Contract performance: To provide the application services
- Legitimate interests: To improve our services and ensure security
- Legal obligation: When required by law
5. SHARING YOUR DATA
We never sell your personal data. We may share your data with:
- Service providers: Hosting, analytics (Google Analytics with IP anonymization)
- Content partners: Only data necessary to provide content (without personally identifiable data)
- Legal authorities: If required by law or to protect our rights
6. USE OF THIRD-PARTY APIs
6.1 Google and YouTube APIs
Our application uses Google and YouTube APIs in accordance with their terms of use:
You can manage your Google permissions at any time at: https://myaccount.google.com/permissions
6.2 Analytics Services
We use Google Analytics with the following privacy settings:
- IP address anonymization enabled
- No data sharing with Google
- No personalized advertising
7. DATA STORAGE AND SECURITY
7.1 Data Retention
- Account data: Until account deletion + 30 days
- Usage data: 12 months
- Technical data: 6 months
- Security logs: 12 months
7.2 Security Measures
We protect your data with:
- SSL/TLS encryption for transmissions
- Encryption of sensitive data at rest
- Restricted access to personal data
- Regular security audits
- Protection against unauthorized access
8. YOUR RIGHTS
In accordance with applicable laws (GDPR, local laws), you have the right to:
- Access: Obtain a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Object: Object to certain processing
- Portability: Receive your data in a structured format
- Restriction: Limit the processing of your data
- Withdraw consent: Withdraw your consent at any time
To exercise your rights, contact us at: acan@acan.email
9. CHILDREN'S DATA
Our application is not intended for children under 13 years of age (or the applicable age in your country). We do not knowingly collect personal data from children. If you are a parent and discover that your child has provided us with data, please contact us to delete it.
10. INTERNATIONAL TRANSFERS
Your data may be transferred and processed in countries other than your country of residence. We ensure that these transfers are carried out with appropriate safeguards:
- EU Standard Contractual Clauses
- Countries recognized as providing an adequate level of protection
11. COOKIES AND SIMILAR TECHNOLOGIES
Our mobile application does not use cookies. We only use the device's local storage to:
- Save your preferences
- Maintain your session
- Improve performance
12. CHANGES TO THIS POLICY
We may update this privacy policy. We will inform you of any significant changes by:
- In-app notification
- Email (if you have provided it)
- Publishing the new version with the update date
14. SUPERVISORY AUTHORITY
If you are not satisfied with our response, you may file a complaint with the data protection authority in your country:
- Senegal: Personal Data Protection Commission (CDP)
- France: CNIL (National Commission on Informatics and Liberty)
- European Union: Data protection authority in your country
15. REGION-SPECIFIC INFORMATION
For European Union Users
Additional rights under GDPR, including the right to data portability.
For California Users (CCPA)
Additional rights including the right to know and refuse the sale of personal data (we do not sell your data).
For Senegal Users
Compliance with Law No. 2008-12 on personal data protection.